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Are You Ready to Join the Greatest Minds in Tech Support?

The HDI Leadership Forum is your opportunity to collaborate, network, and collectively improve with other IT leaders in an exclusive, members-only environment.
Ready to thrive among your peers? Find out how to join today!




Premium Networking for IT Leaders

HDI Leadership Forum

Exclusive, yet relaxed networking with those who share your goals and challenges.

Premium professional development through customized presentations, case studies, and site tours.

Resources and contacts specifically-targeted to your industry.

Space is Limited - Request to Join Today!


"During this period of incredibly rapid change in the world of IT and technical support, it is more important than ever for professionals to learn from each other as well as from the best industry experts. The HDI Leadership Forums provide an unparalleled opportunity for both."

- Roy Atkinson

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Advanced Research. Emerging Technologies. Strategic Innovations.

“The forum meetings allow you to have detailed discussions with other support leaders and learn from each other’s experiences.  I typically come away with multiple ideas and solutions from each forum meeting that I can bring back to my organization and use to improve our support processes.”

– Phil Dunn, Assistant Vice President, Technology Support at Blue Cross Blue Shield of SC

3 Site Tours

Take a rare and eye-opening glimpse at the inner-workings of top line support centers with guided site tours of great companies.

Custom Content By Forum Group

  • Desktop Support
  • Executive
  • Healthcare Providers
  • Retail
  • Support Center Leadership
  • Higher Education

Access to All Materials

Case studies and research reports from some of the best in service management.

Meals & Networking Events

Join your peers in a relaxed setting and build powerful relationships. 

Why Attend an HDI Leadership Forum?

Roy Atkinson
Senior Writer and Analyst, HDI

Allstate Insurance 

American Fidelity



Blue Cross Blue Shield of South Carolina


Cleveland Clinic Health System

Costco Wholesale

Seagate Technology

Verizon Wireless

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