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Join the Greatest Minds in Tech Support

The HDI Forum Leadership Summit is your opportunity to collaborate, network, and collectively improve with other IT leaders in an exclusive, members-only environment. Request more information:





Premium Networking for IT Leaders

HDI Forum Leadership Summit

Exclusive, yet relaxed networking with those who share your goals and challenges.

Premium professional development through customized presentations, case studies, and site tours.

Resources and contacts specifically-targeted to your industry.

Find out more now

Join us in Charlotte and you’ll have arrived—along with your contemporaries—at a destination guaranteed to enhance your leadership skills and improve the value of your support center. 

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Unlock access to a who’s who of your esteemed peers.

October 17-20
Charlotte, NC - The Le Meridien Charlotte


“The forum meetings allow you to have detailed discussions with other support leaders and learn from each other’s experiences.  I typically come away with multiple ideas and solutions from each forum meeting that I can bring back to my organization and use to improve our support processes.”

– Phil Dunn, Assistant Vice President, Technology Support at Blue Cross Blue Shield of SC

3 Site Tours

Learn from the experts at Allstate, Duke Energy and Carolinas Healthcare

Custom Content By Forum Group

  • Desktop
  • Executive
  • Healthcare
  • Retail
  • Support Center Leadership

Access to All Materials

Case studies and research reports from some of the best in service management.

All Meals & Networking Events

Join your peers in a relaxed setting and build powerful relationships. 

WATCH: What's a Forum?

Featuring Gamification Guru, Monica Cornetti 

Presenting: The Gamification of Talent Management

Allstate Insurance 

American Fidelity



Blue Cross Blue Shield of South Carolina


Cleveland Clinic Health System

Costco Wholesale

Seagate Technology

Verizon Wireless

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